Fulfilment for e-commerce

Scalable logistics solutions for your online business

From the click in the online shop to delivery to the end customer: scalable warehouse and shipping processes that integrate seamlessly into your systems.

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Order

Picking

Packing

Shipping

Returns

Brands that trust us

01 – Why WM GROUP

More than shipping: your backend for scalable online retail

In e-commerce, speed is the key to your success. Automated conveyor technology and computerised inventory management ensure seamless transparency, from goods receipt to individual packaging and on-time dispatch.

Spacious WM GROUP warehouse with pallet racking

Scalability & flexibility

Automated processes adapt to peak loads as well as seasonal demand.

Capturing data with a handheld scanner in the WM GROUP warehouse

End-to-end transparency

Real-time reporting on incoming goods, picking and despatch.

Picked and packed goods heading for dispatch at WM GROUP

All-round service

From shop and marketplace connections to packaging and returns management.

Customer voices

We have a state-of-the-art hall with WM GROUP, top infrastructure and a top team, and we are far from being at the end of our journey.

Marius Till Fritzsche · Founder and Managing Director of Burnhard GmbH

Our growth is made possible by the speed and precision of WM GROUP.

Dieter Rausch · BURNHARD

With WM GROUP, we have a logistics partner on an equal footing.

Thorsten Hölscher · Director Logistics, OASE

02 – How your fulfilment works

Efficient goods receiving, precise order picking and customised shipping solutions for on-time deliveries and lasting customer satisfaction.

Connect

We link shop and marketplace systems via a central platform: orders, stock levels and shipping orders come together in real time.

Pick & pack

Precise picking and individual packaging, including bulky goods, minimise manual interfaces and sources of error.

Ship

Thanks to late cut-off times and express options, your shipments reach the end customer as same-day or next-day delivery.

Steer & optimise

Meaningful KPIs keep throughput times, stock levels and returns in view at all times for continuous optimisation.

An employee folding a garment at the packing station, next to a shipping carton and a screen.

An employee in a WM GROUP hi-vis vest closing a shipment at the packing machine.

A warehouse aisle with an order picker and palletised shipping cartons.

03 – Core services

Our core fulfilment services

Complex logistics processes from incoming goods to returns, implemented efficiently and precisely.

Shop connection and Development

Seamless integration of standardised shop connection and individual development for efficient processes.

Incoming goods and Reporting

Efficient incoming goods inspection with quality assurance and digitally optimised reporting for full transparency.

Picking and Customisation

Precise picking and packing including handling of bulky goods in scalable processes.

Storage and Packaging

Customised storage strategies and individual packaging solutions for different types of goods.

Shipping and Delivery

Late cut-off times with private customer delivery via CEP service providers and worldwide round-the-clock shipping.

Returns and Services

Returns management according to customer-specific requirements and value-added services including labelling and display construction.

Let's talk about your online business.

In an initial conversation, we analyse your shop and fulfilment processes and show how a WM GROUP fulfilment setup speeds up your shipping, keeps it scalable and delights your customers.