Contract logistics

Customised, long-term solutions for your supply chain

We take over entire process chains, contractually regulated, deeply integrated into your value chain and resilient for years.

Book an appointment now!

Goods receipt

Warehouse logistics

Value added services

Transport

End customer

Brands that trust us

01 – Why WM GROUP

More than outsourcing: one partner for the entire process chain

Focus on your core business, flexibility during demand fluctuations and lower costs through economies of scale. We interlink warehouse logistics, transport, IT and value added services into one resilient solution.

Loading docks with semi-trailers at the WM GROUP distribution centre

Strategic partnership

Deep process integration with clear SLAs, continuous improvement and measurable KPIs, instead of selective individual services.

Two WM GROUP employees in the high-bay warehouse with a reach truck

End-to-end scope of services

From flexible warehouse logistics and transport to VAS such as assembly and packaging, efficiently from a single source.

Fully stocked pallet racking in the WM GROUP warehouse

Secure & scalable processing

IT-supported with its own WMS/Track & Trace, late cut-off times and efficient customs clearance (AEO) for international shipments.

02 – How your contract takes shape

We don't develop standard processes, but contract logistics that feel like part of your company. technologically networked, scalable and trimmed for efficiency.

Analysis

It all starts with a detailed analysis of your current processes, volumes and goals.

Setup & IT design

Space and personnel planning, IT integration with WMS and interfaces to ERP and carriers, with clear service levels and reporting.

Live operations

Warehouse and distribution logistics, promotional logistics for seasonal peaks and value added services, orchestrated via transparent dashboards.

Measurable results

Shorter throughput times, greater delivery capability and permanently lower overall costs, continuously optimised.

03 – Core services

Our core contract logistics services

Six building blocks for a resilient, high-performance and transparent supply chain

Warehouse logistics & inventory management

Flexible space concepts, efficient storage/retrieval, transparent inventories and KPI reporting.

Transport & Distribution

Pre- and on-carriage, FTL/LTL, general cargo and parcel networks, time- and cost-efficiently controlled.

IT integration (WMS & Track & Trace)

WMS developed in-house, hosting in Germany, seamless shipment tracking including complex codes.

Value Added Services

Packing, repacking, labelling, packaging solutions, seamlessly integrated into the logistics flow.

Promotion logistics & cross-docking

Fast scaling for promotions, single/multi-stage cross-docking, store and discounter delivery.

Customs & Compliance

Organisation of import/export documents, customs clearance and AEO consulting for international supply chains.

04 – Contract logistics in practice

Numbers from live contracts

2,600 t

outgoing goods in a single peak month

Long and bulky items up to 280 × 120 cm, picked, individually packed and loaded at our Hünxe site.

20 years

our longest running partnership

Collaborative store logistics spanning two decades, our contract logistics is built to last, not to end with a project.

since 2018

premium fashion end-to-end

From goods receipt and inventory management to on-time delivery in B2B and B2C, stable through peaks, drops and sales periods.

WM GROUP employee at the WMS dashboard with live KPIs

Behind every contract are people and systems: our in-house workforce, deployable across all sites, customised packaging solutions for long and heavy goods, and our own WMS that keeps every process step transparent. The result: measurably less breakage, fewer returns and stable processes, even in peak season.

Operational excellence instead of pure growth.

Ralf Kahnert · Managing Director, WM GROUP

05 – Stories from the field

Three industries, three tailor-made setups

No two contracts are alike: every partnership gets the setup its business model demands, from a dedicated site to a fully integrated value added service.

Fashion & outdoor · D2C

Dedicated site in Mülheim an der Ruhr

End-to-end returns management

System-based inspection and classification
Defined refurbishment and restocking processes
Clear quality and follow-up procedures

Fast re-availability, stable inventories and predictable processes, even with strongly fluctuating D2C volumes.

Life science & medical aesthetics

Multi-user site in Greven

Track & trace along the supply chain

Seamless traceability of every unit
Transparency and control at every process step
Integrated into the contract as a value added service

Demanding, sensitive products, consistently safeguarded by logistics.

Grill & outdoor · e-commerce

Heavy product worlds in B2C shipping

Quality assurance in the backend

Quality checks before goods leave the warehouse
Fulfilment for demanding, heavy products
Close, collaborative coordination in daily operations

A brand promise is not decided in the shop but in the warehouse. We make sure it holds.

Let's talk about your process chain.

In a first conversation, we analyse your current processes and show how a WM GROUP contract logistics setup takes the load off your supply chain, customised, scalable and contractually resilient.

Book an appointment now!